FieldBuddy is a helpdesk management system, one-stop point of contact that provides centralized information & support management services. FieldBuddy helps to resolve customer complaints quickly and efficiently by automating the process with ticket management systems.
FieldBuddy facilitates a better customer experience by allowing them to generate tickets. FieldBuddy is a customizable and cost-effective helpdesk management system designed to resolve the raised issues faster.
Leave a positive impact on your business with FieldBuddy.
Why is FieldBuddy the best fit ?
FieldBuddy allows real-time tracking of resources, their status to plan another resource in urgent cases.
Streamline the process
FieldBuddy’s well-defined standard process helps you to follow a procedural system that makes the process streamlined.
Easy to use
FieldBuddy is an easy to use help desk Management Software. Its user experience based workflow makes you comfortable with the usage of the software.
Current features of FieldBuddy integration allows integration with other applications such as HRMS, CRM, etc.
Fully Configurable solution
Based on the organization requirement configuration setup like define Visit type, custom form, claim policy and other business rules.